Thank you for shopping with us. We want you to be fully satisfied with your purchase. This Return & Refund Policy outlines your rights and obligations when requesting a return or refund. By placing an order on our website, you agree to the terms stated below.
We offer a 30-day return window from the date of delivery. If you are not satisfied with your order, you may request a return within this period for a refund or replacement, provided the item is:
In its original condition, with all parts and accessories included, and
Returned in accordance with the instructions provided by our support team.
This 30-day guarantee is a mutual agreement: you have the right to return your order within 30 days, and we have the obligation to process your return promptly and fairly.
Contact our support team at [your email] within 30 days of delivery.
Our team will provide you with a return authorization and instructions.
Once your return is received and inspected, we will issue your refund (minus any applicable shipping or handling fees) to your original payment method.
By completing a purchase on our website, you agree to follow this Return Policy as the sole method for resolving order disputes.
If you wish to request a refund, you must do so through our 30-day return process.
Filing a chargeback with your bank or credit card company without first initiating a return is considered a breach of this agreement.
In such cases, we will provide this policy as evidence that you bypassed the agreed resolution process.
This policy protects both parties: customers have a clear and fair way to return products, and we have assurance that disputes will be handled directly and properly.
For hygiene and safety reasons, certain products (e.g., opened or used electrical items) may not be eligible for return unless defective. Please check product descriptions carefully before purchasing.
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost.
We reserve the right to refuse returns that do not meet the conditions stated in this policy.
This Return Policy does not affect any legal rights you may have under consumer protection laws in your jurisdiction.